Welcome to Visit Dhow Cruise Dubai. By booking a tour or using our website, you agree to the following Terms and Conditions. Please read them carefully before making any reservations.

1. General Information

These Terms and Conditions govern all bookings made through our website or any associated channels.
“Visit Dhow Cruise Dubai”, “we”, “our”, or “us” refers to the Visit Dhow Cruise Dubai and service provider.
“Customer”, “you”, or “your” refers to the person making the booking or using our services.

2. Booking and Payment

All bookings are confirmed only after full or partial payment is received.
Prices displayed on the website are subject to change without prior notice.
You are responsible for providing accurate contact details during booking (name, email, and phone number).

3. Cancellation and Refund Policy

No-shows or late arrivals are not eligible for refunds.
If the service becomes unavailable after payment (due to weather, maintenance, or operational issues), we reserve the right to cancel the booking and issue a full refund.

4. Changes to Bookings

Date or time changes are subject to availability and approval.
We reserve the right to modify or cancel any cruise schedule due to unforeseen circumstances such as bad weather, government restrictions, or safety concerns.

5. Liability Disclaimer

While we take utmost care for passenger safety, participation in our cruises is at your own risk.
We are not responsible for loss of personal belongings, injuries, or accidents beyond our control.
Customers are expected to follow all safety instructions provided by our staff.

6. Travel Documents

Customers must carry valid identification or booking confirmation at the time of boarding.
International guests may be required to present a passport or other valid travel ID.

7. Behavior and Conduct

Guests are expected to behave respectfully toward other passengers and staff.
The company reserves the right to refuse service or remove any guest acting inappropriately, without refund.

8. Website and Content

All website content, including text, images, and videos, is the property of Visit Dhow Cruise Dubai.
Unauthorized use, reproduction, or distribution of our content is prohibited.

9. Governing Law

These Terms and Conditions are governed by the laws of Dubai, UAE.
Any disputes shall be subject to the exclusive jurisdiction of local courts.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us page.